The quickest way: in the app
- NifRide (riders): Open the app → Account → Privacy & data → Delete my account, then type DELETE.
- NifRide Driver: Open the app → Account → Delete my account (at the bottom), then type DELETE. Any money still to come is paid out first.
What’s deleted
Your name, phone number, email, saved places, trusted and emergency contacts, photos, saved cards and preferences. You can no longer sign in.
What’s kept, and for how long
Trip and payment records stay with the licensed operator, without your contact details, for as long as licensing and tax rules require. For drivers, the operator also keeps the licensing record (name, badge and documents). Trip routes and messages are deleted after 30 days anyway.
More in our privacy notice.